We’ve discussed Scammers on this page before, but here is an article from the New York Times:
At Pop-A-Lock, major changes in the business sparked a big growth — adding more than 130 units to its 500-unit system in two years. Since the brand began franchising in 1994, it has evolved from a locksmithing service specializing in opening car doors to a security firm that works on electronic access for buildings, CCTV, rekeying smart keys, commercial automotive security and other services. That has drawn a very different kind of franchisee. “In the beginning we used to get local entrepreneurs who might go out and unlock doors with their teams,” says CEO Don Marks. “Now we tend to get more ‘empire builders,’ who want to be CEO of a medium- to large-size entity. They are growing our system quickly.”
And like other franchisors whose brands are able to sustain rapid growth, Marks says it’s critical to offer support to franchisees. He provides a 24/7 hotline for any tech who runs into problems. An in-house marketing team keeps the company in the public eye. In twice-a-month calls — sometimes more — he coaches franchisees on how to build their business. And soon enough, Pop-A-Lock hopes, it’ll be one of those crazy-booming companies: A Pop-A-Lock on every corner, seemingly having sprung from nothing, but actually the product of a lot of work when the masses weren’t yet watching.
Full article appears here:
The Work Behind Fast-Growing Franchises
Thanks to Yahoo Parenting for the mention of Pop-A-Lock’s service unlocking children locked in cars:
Whether it’s the heat of summer or the freezing temps we have right now, it’s always important to be sure your children are safe and secure in their car seats. With that in mind, we want to share with you this post below to read how 22 parents and safety experts answered the question: “What’s your #1 car seat safety tip for new parents to keep kids and infants safe?”
It can be stressful to be in a lockout situation. But stay calm and you can make sure you don’t get taken advantage of. We encourage you to call Pop-A-Lock of Northern Colorado. Stay safe.
The short answer is we are where you are. For residents of Fort Collins, Loveland, Windsor, and the surrounding areas, Pop-A-Lock of NoCo is the trusted locksmith to call on. When you need a locksmith to come to your location, Pop-A-Lock of Northern Colorado is there. We’re proud to be completely mobile and and able to handle all of your locksmith needs. Our locksmiths are professionally trained and can handle any job that you throw at them. We arrive in uniform and drive marked vehicles that are filled with state of the art equipment. We can handle your locks, keys, trunks, transponder keys, specialty locks, and so much more. Call today.
Pop-A-Lock of Northern Colorado is also proud to offer our PALSavesKids program. This FREE community service is aimed at rescuing children accidentally locked in vehicles. We know these things happen, and parents or grandparents feel terrible when it does. We’re proud to offer this great service for free and we encourage you to stay calm and call us right away. You may wish to call the local authorities as well – but often they’ll end up calling us. We will make this call our number one priority and will get there as quickly as possible. Call 970-282-1706.
We can’t wait to help you with your locksmith needs and we want you to call today. Pop-A-Lock of Northern Colorado is dedicated to this great community.
I was reading through some Pop-A-Lock blogs the other day, and one of them had a story that got me thinking. The story was about a technician who got a call about a woman who was locked out of her mobile home. She went to walk her dog and ended up locking herself out. It happens more often than you would think. Considering this was a mobile home, it’s usually a really quick job to get it open. I continued reading the story. According to the technician, the woman wasn’t outside for very long, and he arrived on time. When the technician arrived, he saw that it was a mobile home and was able to shim the lock within seconds and get the woman back inside. Job well done, right?
When it came time for the technician to give the customer a bill, she questioned that she would have to pay his full service call charge (which she had been told on the phone) for just a few seconds of work. She did pay the technician, but this got me thinking. Is working too quickly a double edged sword? On the one hand, you get somebody back into their home, car, or business very quickly, but on the other hand, will the customer believe that they were swindled out of their hard-earned money?
So, here is how we respond to these situations. We explain that our charge reflects not just the few seconds of work, but the gas to drive to and from their location, and most importantly, the training and expertise that have gone into becoming a technician who can quickly resolve their problem. We also offer quite a few tips and suggestions as to how the customer can avoid the situation in the future. (We have suggestions for certain “habits” customers can follow to avoid getting locked out, and for locations for spare keys that no thief can access.) Lastly, we let them know that there are some disreputable locksmiths who will refuse to give a full price quote over the phone, then “act” as if your lock was particularly difficult and time-consuming, and then over-charge the customers.
At the end of the day, when you call Pop-A-Lock, the cost of the door being opened will be the same price whether it is ten seconds or ten minutes. There ARE in fact some locks that are more difficult, but our price does not go up. We believe our customers, who are already delayed and inconvenienced by having gotten locked out, prefer that we get them back in as quickly as we are able. Being good at your job is important and it takes lots of training to be able to open a lock quickly. So, if you find yourself in the same situation, don’t hesitate to call Pop-A-Lock of Northern Colorado. We can be called 24 hours a day at 970-282-1706. We’re ready for the call.
Pop-A-Lock was founded in 1991 by law enforcement officers from Lafayette, Louisiana. After unlocking countless car doors, two dedicated policemen realized that there were no trustworthy automotive locksmiths in the area. They also realized that the need for trustworthy locksmiths wasn’t just in Lafayette, but also across the country. So they began franchising the business to others who shared a belief in the principles required to be a trusted locksmith and today people all over the US, Canada and Australia rely on the reputation of the Pop-A-Lock name.
Pop-A-Lock of Northern Colorado upholds the standards that have shaped this company into what it is today. Pop-A-Lock of Northern Colorado is the number one locksmith in the state, and we have proven why time and time again through our dedication to service and the community. We offer a large number of services for your home, car, or business.
As a gift to the community, we offer a service called PALSavesKids. PALSavesKids is a free service of rescuing children from locked vehicles. If you make the unfortunate mistake of locking a loved one in a vehicle, call your local authorities (who, because of our reputation with them, will call Pop-A-Lock of Northern Colorado) or call us directly. We will make this call our priority.
When you need the services of a dependable, affordable locksmith, call Pop-A-Lock of Northern Colorado. We are the only locksmith that has an unmatched track record around the world. Call us at 970-282-1706. We’re ready for your call 24 hours a day.